GestureTek - World Leader in Computer Vision Control
  • Home
  • About Us
  • Products
  • Market Solutions
  • News Center
  • Dealers
  • Support
  • Contact
Join Our Mailing List
Corporate Background Executive Team Worldwide Locations Job Opportunities Awards Clients GIving Back Research
Multi-Touch Displays Multi-Touch Foils Multi-Touch Tables Multi-Touch Overlays Interactive Floors Portable Floor (Cube) Interactive Walls Interactive Windows Interactive Screens Point Control Systems 3D Tracking Systems Immersive Displays Licenses/SDKs/Patents Health Solutions Mobile Solutions
Industry Uses Digital Signage/Advertising Retail/Malls/Store Windows Amusements/Attractions Trade Shows/Promotions Museums/Science Centers Education Nightclubs/Hotels/Restaurants Showrooms/Presentation Centers Consumer Electronics Products Television/Broadcast Custom Interactive Installations Healthcare Mobile Devices
News Releases Media Coverage Newsletters Videos Brochures Corporate Presentation Images Events Clients Research
Dealers 2 Partners
Latest Press and Media Coverage on GestureTek Inc.
GestureTek Interactive Rehabilitation Exercise System Featured on ‘The Doctors’
more

GestureTek Cube camera-projector systems seeing wide deployment
more

Turnkey, plug-and-play interactive floor wows retail shoppers
more

High-Tech Museums: The Future is Now
more

Face & Hand Tracking for Android® & Symbian® at Mobile World Congress
more

GestureTek’s vertical multi-touch at ISE Show
more

Interactive displays find home in retail.
more

GestureTek Displays 3D Tracking and Interactive Projection Technologies for Trade Shows, Exhibits and Events
more

GestureTek Creates Gondwana 3D Virtual Game Experience
more

GestureTek Exhibits and Speaks at the Digital Signage Expo
more

GestureTek’s Gesture Control Technology for Retail Advertising Shown at GlobalShop
more

Gesture-Control and Multi-Touch Surface Computing Innovations Unveiled at ISE Show
more

PC World showcases GestureTek's Minority Report style gesture-based interfaces.
more

GestureTek Announces Multi-touch Enhancements at InfoComm

GestureTek's 3D depth sensor powers interactive flight simulator at Beijing Olympics.
more

GestureTek launches 3D depth sensor solutions for lifelike virtual reality experiences.
more

GestureTek and Red Rock Media win Digital Signage Interactive Technology Award at Digital Signage Expo.
more

GestureTek Launches Enhanced GestureFX Display System for Interactive Surfaces

GestureTek named a Top Innovator in the 2009 GSMA Mobile Innovation Global Award Competition.
more

GestureTek Inc. to bring gesture recognition control to the XBOX 360 gaming experience. 
more

GestureTek grants patent license to Sony for EyeToy™ and PlayStation® 2.
more

Hasbro licenses GestureTek "Video Gesture Control" patent for it's new ION Educational Gaming System. 
more
GestureTek Product Video Latest Press and Media Coverage on GestureTek Inc. GestureTek Corporate Brochure GestureTek Tradeshow and Exhibit Solutions Video
FAQs

GestureXtreme® Technical Support

GestureXtreme FAQs

For technical support regarding GestPoint products please e-mail: support@gesturetek.com
or by telephone at: 416 340 9290 ext. 225. Or you can fill out our contact form [here].

Q:

I can’t get the system to work.  What should I do before I call GestureTek Technical Support for troubleshooting assistance?

A:

 If the display doesn’t power up, first check that there is power going into the plasma screens and there are no loose cables and that PC input has been done correctly.  If the plasma powers up.  Next check the connections on the back of the GestureTek computers.  Finally, do a restart on the computer.  If difficulty persists, call Technical Support.


Q:

Can I use my own computer instead of one provided by GestureTek to run GestureXtreme applications?

A: Yes, providing your PC is certified for use with GestureTek products.  We can provide you with the specifications relating to the components that are already tested as certified to work with GestureTek software.  From these specifications, you can make your manufacturer/model selections.  You will send your hardware to us for rigorous testing before approving it as a certified system.  The turnaround on this process is roughly two weeks from the time we receive your system.  You will be invoiced for the testing period based on resources used.  Generally there are 2 to 3 days worth of technical hours used for research and development, installation, troubleshooting, benchmarking and stability testing. 

Q:

What do I do if the GestureXtreme game won’t start?

A:  Ensure that the video camera is plugged in.  Ensure the “security key” is firmly plugged into the USB port and that all cables are present and secure.  Ensure the light on the security key is solid and not flashing.

Q:

Why is there a black square where the player’s image should be?

A:  Adjust the Iris on the camera’s lens.  This will either block or allow more light.  

Q:

Why is there a red square where the player’s image should be?

A: Press “ESC” to restart the game, or check camera configuration in advanced options. Make sure Single camera is selected; I.e. GX-100 instead of GX-200.

Q:

How do I correct noise or interference around a player’s image?

A: You may need to adjust the “Video Key” during startup.  See Manual.

Q:

The player’s image is dark and blurry.  How do I adjust this?

A: Camera focus or aperture may need to be adjusted on the lens.

Q:

For software development, please explain the execution of events.  Is every event in every active state of every actor executed during each frame and is every event in the scene executed during each?

A: The events which are not part of an actor get executed every frame.  For events inside an actor, there are two groups that get executed each frame.  Any event which precedes the first state inside the actor is executed every frame.  As well, any event in the active state of each actor is executed each frame.

Q:

For software development, how do the phases of events relate to the execution?  Does the interpreter execute the ON phase of an event the first time it comes across it? For my software development, please explain the execution of events.  Is every event in every active state of every actor executed during each frame and is every event in the scene executed during each?

A: 
The ON phase of an event is executed the first time it is encountered.  The ONGOING phase is executed thereafter.  The OFF phase is triggered either by a state change, or logic handling like an IF clause that changes its current results, or a scene change. Note that the use of the REPEAT clause triggers the ON phase the first frame it is encountered, and the OFF phase is followed by the ON phase in each additional frame.

Q:

For software development, is there any way to set up functions to avoid duplicating common code between actors?

A: The closest thing available is the ACTORGROUP, which allows you to set up a group of actors which have the exact same code.  Each actor in the group has an “ID” variable which allows you to run special code for each actor, if desired.  The SDK demos show the use of this feature. 

 

 

Email GestureTekContact GestureTek by Phone
GestureTek technologies have international patent protection. U.S. patents include: 5,534,917 (Video Gesture Control Motion Detection);
7,058,204 (Multiple Camera Control System, Point to Control Base Patent); 7,421,093 (Multiple Camera Tracking System for Interfacing With an Application);
7,227,526 (Stereo Camera Control, 3D-Vision Image Control System); 7,379,563 (Two Handed Movement Tracker Tracking Bi-Manual Movements);
7,379,566 (Optical Flow-Based Tilt Sensor For Phone Tilt Control); 7,389,591 (Phone Tilt for Typing & Menus/Orientation-Sensitive Signal Output);
7,430,312 (Five Camera 3D Face Capture).

| Home | About Us | News Center | Dealers | Support | Tech/Patent Licenses | Contact | Join our Mailing List | Sitemap |